MYNDGEN POLICY

Policy

At MyndGen, your satisfaction is important to us, and we strive to ensure you have a seamless experience with our virtual software tool.
Kindly review the policies provided below for a comprehensive understanding of your usage rights and responsibilities in relation to our software tool, MyndGen.

Privacy Policy

Data We Collect

We collect certain information to provide you with access to and improved functionality of MyndGen. This includes:

• Account Information: When you sign up, we collect your email address and a unique identifier to create and manage your account.
• Usage Information: We gather data on how you interact with MyndGen, including your interactions, settings, and activities within the tool.
• Technical Information: We collect information about your device, browser, and internet connection, which helps us provide a smooth experience.

How We Use Your Data

We use your personal data for the following purposes:

• Service Provision: To provide access to MyndGen and its features, manage your account, and offer customer support.
• Improvement: To analyze user behavior and preferences, allowing us to enhance MyndGen’s features and performance.
• Communication: To send you updates, announcements, and relevant information about MyndGen.

Data Sharing and Protection

We may share your data with trusted service providers who assist us in delivering MyndGen’s services. We ensure that these providers adhere to strict data protection standards. We do not sell or rent your personal information to third parties.

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or delete your personal data at any time. You can manage your preferences in your MyndGen account settings. If you have any concerns about your data, please contact us.

Cookies and Tracking

MyndGen uses cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can adjust your browser settings to control cookies, but this may affect some functionalities.

Children’s Privacy

MyndGen is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take appropriate steps to delete it.

Return Policy

Refund Eligibility

Our refund policy is applicable within 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Refund Process

If your refund request is approved, the refund will be processed within a certain number of days, depending on your payment provider’s policies. The refund will be credited to the original method of payment used during the purchase.

Requesting a Refund

If you encounter technical issues that prevent you from accessing and using MyndGen, please follow these steps to request a refund:

1. Contact us within 30 days of your purchase.
2. Provide your order details and a description of the technical issue you are facing.
3. Our customer support team will assess your request and guide you through the refund process if applicable.

Refund Limitations

Given that MyndGen is a virtual, intangible software tool that provides access for use and cannot be physically returned, our policy reflects the following guidelines:

• Refunds will be considered only for cases of technical issues preventing access to the tool.
• Refunds will not be granted for change of mind or if the software has been accessed and used.

Terms & Conditions

Acceptance of Terms

By accessing and using MyndGen (“the Service”), you agree to comply with and be bound by these Terms and Conditions of Use (“Terms”). If you disagree with any part of these Terms, please do not use our Service.

Description of Service

MyndGen is an AI-powered mindmapping tool designed to assist users in visually organizing ideas and collaborating with teams. It provides a platform for creating, sharing, and collaborating on mindmaps and related content.

User Accounts

To use certain features of MyndGen, you will need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Responsibilities

You agree to use MyndGen in compliance with applicable laws and regulations. You are solely responsible for your use of the Service, including any content you create, upload, or share.

Intellectual Property

MyndGen, including its software, content, design, and trademarks, is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on our Service without our explicit permission.

Privacy

Your use of MyndGen is also governed by our Privacy Policy [link to Privacy Policy]. By using our Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

Content Ownership

You retain ownership of the content you create using MyndGen. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing the Service.

Termination

We reserve the right to suspend or terminate your access to MyndGen at our sole discretion if you violate these Terms or engage in any inappropriate, illegal, or harmful behavior.

Disclaimer of Warranties

MyndGen is provided “as is” without any warranties, expressed or implied. We do not guarantee the accuracy, availability, or reliability of the Service.

Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of MyndGen.

Additional Information

Governing Law

Our terms, policies and other information contained herewith are governed by and construed in accordance with the laws of Nigeria.

Changes to Policies & Terms

We may update our policy information as necessary to reflect changes in our practices. Any changes will be effective when posted on this page. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding our policies, or your personal data, or if you are experiencing technical issues with MyndGen, please don’t hesitate to contact us at support@myndgen.xyz.

Thank you for choosing MyndGen. We are dedicated to providing you with a valuable and seamless experience.

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Policy

At MyndGen, your satisfaction is important to us, and we strive to ensure you have a seamless experience with our virtual software tool. Kindly review the policies provided below for a comprehensive understanding of your usage rights and responsibilities in relation to our software tool, MyndGen.

Privacy Policy

Data We Collect

We collect certain information to provide you with access to and improved functionality of MyndGen. This includes:

• Account Information: When you sign up, we collect your email address and a unique identifier to create and manage your account.
• Usage Information: We gather data on how you interact with MyndGen, including your interactions, settings, and activities within the tool.
• Technical Information: We collect information about your device, browser, and internet connection, which helps us provide a smooth experience.

How We Use Your Data

We use your personal data for the following purposes:

• Service Provision: To provide access to MyndGen and its features, manage your account, and offer customer support.
• Improvement: To analyze user behavior and preferences, allowing us to enhance MyndGen’s features and performance.
• Communication: To send you updates, announcements, and relevant information about MyndGen.

Data Sharing and Protection

We may share your data with trusted service providers who assist us in delivering MyndGen’s services. We ensure that these providers adhere to strict data protection standards. We do not sell or rent your personal information to third parties. We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or delete your personal data at any time. You can manage your preferences in your MyndGen account settings. If you have any concerns about your data, please contact us.

Cookies and Tracking

MyndGen uses cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can adjust your browser settings to control cookies, but this may affect some functionalities.

Children’s Privacy

MyndGen is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take appropriate steps to delete it.

Return Policy

Refund Eligibility

Our refund policy is applicable within 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Refund Process

If your refund request is approved, the refund will be processed within a certain number of days, depending on your payment provider’s policies. The refund will be credited to the original method of payment used during the purchase.

Requesting a Refund

If you encounter technical issues that prevent you from accessing and using MyndGen, please follow these steps to request a refund:

1. Contact us within 30 days of your purchase.
2. Provide your order details and a description of the technical issue you are facing.
3. Our customer support team will assess your request and guide you through the refund process if applicable.

Refund Limitations

Given that MyndGen is a virtual, intangible software tool that provides access for use and cannot be physically returned, our policy reflects the following guidelines:

• Refunds will be considered only for cases of technical issues preventing access to the tool.
• Refunds will not be granted for change of mind or if the software has been accessed and used.

Terms & Conditions

Acceptance of Terms

By accessing and using MyndGen (“the Service”), you agree to comply with and be bound by these Terms and Conditions of Use (“Terms”). If you disagree with any part of these Terms, please do not use our Service.

Description of Service

MyndGen is an AI-powered mindmapping tool designed to assist users in visually organizing ideas and collaborating with teams. It provides a platform for creating, sharing, and collaborating on mindmaps and related content.

User Accounts

To use certain features of MyndGen, you will need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Responsibilities

You agree to use MyndGen in compliance with applicable laws and regulations. You are solely responsible for your use of the Service, including any content you create, upload, or share.

Intellectual Property

MyndGen, including its software, content, design, and trademarks, is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on our Service without our explicit permission.

Privacy

Your use of MyndGen is also governed by our Privacy Policy [link to Privacy Policy]. By using our Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

Content Ownership

You retain ownership of the content you create using MyndGen. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing the Service.

Termination

We reserve the right to suspend or terminate your access to MyndGen at our sole discretion if you violate these Terms or engage in any inappropriate, illegal, or harmful behavior.

Disclaimer of Warranties

MyndGen is provided “as is” without any warranties, expressed or implied. We do not guarantee the accuracy, availability, or reliability of the Service.

Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of MyndGen.

Additional Information

Governing Law

Our terms, policies and other information contained herewith are governed by and construed in accordance with the laws of Nigeria.

Changes to Policies & Terms

We may update our policy information as necessary to reflect changes in our practices. Any changes will be effective when posted on this page. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding our policies, or your personal data, or if you are experiencing technical issues with MyndGen, please don’t hesitate to contact us at support@myndgen.xyz. Thank you for choosing MyndGen. We are dedicated to providing you with a valuable and seamless experience.

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Who we are

Suggested text:Our website address is: https://www.myndgen.xyz.

Comments

Suggested text:When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text:If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text:If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text:Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text:If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text:If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text:If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text:Visitor comments may be checked through an automated spam detection service.